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Communication in the Days of Face Masks: Do You Have a Good Strategy?

Communication in the Days of Face Masks: Do You Have a Good Strategy?

What’s communication like between you and your patients and their loved ones while wearing masks?  Are you finding it somewhat difficult to hear someone in a facility or hospital or office setting while wearing a mask?  Are you able to read emotions accurately? What is it like trying to convey empathy when sharing difficult news?

Wearing face masks/coverings may be a risk reduction strategy that will remain necessary for months longer.

  • What strategies are you or other members of your team using, or testing, to overcome these challenges?  
  • Do you have any ideas or suggestions that you believe might have positive impact?  

Thanks for sharing in the comments below.


Contributed by Ellie Ward, Community Education & Outreach, Vidant Health